1. Acceptance of Terms
By creating an account, accessing, or using the DealDocsu platform ("Platform"), you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms. If you do not agree, do not use the Platform.
2. Description of Service
DealDocsu is a software-as-a-service (SaaS) platform that enables users to generate, manage, and export professional trade documents including but not limited to Letters of Intent (LOI), Irrevocable Corporate Purchase Orders (ICPO), Sale and Purchase Agreements (SPA), Commercial Invoices, and related documents for use in international commodity trading. DealDocsu provides document templates, generation tools, and export functionality. We do not act as a legal adviser, trade intermediary, or broker.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information during registration. You agree to notify us immediately of any unauthorised use of your account at support@dealdocsu.com.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for more than 24 consecutive months.
4. Acceptable Use
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Platform for any unlawful, fraudulent, or deceptive purpose, including generating false or misleading trade documents
- Attempt to circumvent the Platform's security measures or access areas of the Platform you are not authorised to access
- Upload malicious code, viruses, or any software designed to damage or interfere with the Platform
- Reverse-engineer, decompile, or attempt to extract the Platform's source code
- Resell, sublicense, or commercially exploit the Platform without our written consent
- Use automated tools (bots, scrapers) to access the Platform in ways that exceed normal human use patterns
- Violate any applicable export control laws or sanctions regulations in the jurisdictions in which you operate
5. Document Usage & Responsibility
Documents generated through DealDocsu are templates intended as starting points for commercial negotiations. You are solely responsible for reviewing, adapting, and verifying any document before using it in a real transaction. DealDocsu does not provide legal advice, and no document generated through the Platform constitutes a legally binding agreement unless executed by all parties and reviewed by qualified legal counsel.
By using the Platform to generate documents, you represent that: (a) you have the authority to engage in the underlying transaction; (b) the information you provide is accurate to the best of your knowledge; and (c) you will not use generated documents to facilitate fraudulent, illegal, or deceptive transactions.
6. Subscription Plans & Payments
6.1 Plans. DealDocsu offers a Free plan and paid subscription plans (Pro, Premium, Broker). Paid plans are billed monthly or annually as selected at purchase. Specific features and limits for each plan are described on the Pricing page and are subject to change with reasonable notice.
6.2 Billing. All payments are processed by Paddle, which acts as Merchant of Record. By subscribing, you authorise Paddle to charge your chosen payment method on a recurring basis. Prices are inclusive of applicable taxes where required.
6.3 Cancellation. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods unless required by applicable law.
6.4 Upgrades/Downgrades. Plan changes take effect immediately for upgrades (with prorated billing) and at the next billing cycle for downgrades.
7. Intellectual Property
DealDocsu and all related content, templates, design elements, software code, trademarks, and trade names are owned by DealDocsu and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Platform for your internal business purposes during your subscription period.
Documents you generate using the Platform, including the data you input, are your property. We claim no ownership of the content you create.
8. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT GENERATED DOCUMENTS WILL BE SUITABLE FOR ANY PARTICULAR LEGAL PURPOSE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEALDOCSU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, INCLUDING LOSS OF PROFITS, LOSS OF DATA, FAILED TRANSACTIONS, OR LOSSES ARISING FROM DOCUMENTS GENERATED THROUGH THE PLATFORM. OUR TOTAL AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO DEALDOCSU IN THE THREE MONTHS PRECEDING THE CLAIM.
10. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection law in your jurisdiction.
12. Contact
For questions about these Terms, contact us at support@dealdocsu.com or via the Support page.